Skip Hop in cooperation with Health Canada, is conducting a voluntary recall of the USB wall adapter on the owl and elephant models of their Moonlight & Melodies Nightlight Soothers purchased between July 2016 and August 2017. The outlet plug USB wall adapter could pose a potential safety risk, as part of the adapter could fragment when unplugged from the wall. One-piece cord adapters are not included in this recall.
If you have this product in your possession you are advised to stop using the USB wall adapter until you have receive your free replacement adapter. If the cover breaks or separates when attempting to unplug, avoid contact with any exposed parts and turn off power before continuing to remove from wall outlet.
If your product is affected by this recall, please contact Skip Hop to receive a new adapter free of charge through their website www.SkiphopRecall.com, by emailing email@example.com or by calling toll-free 1-888‐282‐4674 from Monday to Friday, 9:00 AM ET to 5:00 PM ET.
Please do not bring the affected product to Snuggle Bugz store locations as we are unable to provide you with a replacement.
Thank you for your attention to this matter.